Support hours
Monday to Friday, 8:00am to 5:00pm. Closed on weekends — anything that arrives on a Saturday is picked up first thing Monday.
HELP AND CONTACT
Stuck on something?
Ask a person.
Sales questions, technical trouble, or anything about how JaggLink works — it reaches the people who build it. Support is email only; there is no phone line to sit in.
Send us a message Monday to Friday, 8–5 Answered within 48 hours
GETTING HOLD OF US
What can we
help you with?
Whatever it is about, it goes straight to the people who build JaggLink, not to a queue. You get a copy by email so you keep a record of what you sent.
Monday to Friday, 8:00am to 5:00pm. Closed on weekends.
Email only — expect a reply within 48 hours.
Response times
Expect a reply within 48 hours of us opening your message. Most are answered a good deal sooner than that.
Before you buy
Wondering whether it fits your yard? Say how you work now and we will tell you straight whether it does.
Email only, on purpose
There is no phone line. Everything is handled by email, so you always have a written record of what was said. Write from your own client if you would rather — same inbox, and you can attach a file.
Still deciding?
Try it for a week.
A demo account with sample data already loaded, free for seven days. No card required.